David J. Frank has been recertified to the SN 9001:2016 International Quality Standard–the only company in Wisconsin that is Snow and Ice Management ISO-certified.
“We are delighted to serve our customers even better through the well-defined and documented processes this certification requires,” said Brad Frank, Snow and Ice Services Manager. “While we’ve always been committed to quality in our products and services, this certification ensures a more productive environment through faster identification and resolution of quality issues, among many other benefits.”
ISO (International Organization for Standardization) certifications are awarded by a third party auditor performing extensive research into an organization’s structure, procedures and policies, confirming that services meet rigorous criteria to ensure customer satisfaction as well as meeting all regulatory and statutory requirements.
The meticulous process of certification analyzes the business’s operations from top to bottom, demanding commitment to quality from team members at every level. We partnered with Smithers Quality Assessments, www.smithersregistrar.com, an accredited quality and environmental management systems certification body, to achieve our certification. David J. Frank will continue to be assessed for renewal of certification on an ongoing basis